Q: How do I install MetaMask?

Go to MetaMask.io/download . Select your platform: MetaMask is available for Chrome, Firefox, Brave, Edge and Opera as a browser extension. MetaMask mobile app is available for iOS and Android. You can also use MetaMask on the web. undefined

Q: How do I send ETH and tokens?

On MetaMask Extension, click the Send button on your MetaMask wallet homepage. On MetaMask App, tap the center menu button, which has two arrows in opposite directions and is located on the bottom of your homepage screen. Then, tap Send .

Q: How do I find my Metamask wallet address?

You can find your MetaMask wallet address under Account Name , in the format 0x12r45...6HJ9. Find out more about how to locate and copy your wallet address .

Question 1

How do I install MetaMask?

Accepted Answer

Go to MetaMask.io/download.
Select your platform:
- MetaMask is available for Chrome, Firefox, Brave, Edge and Opera as a browser extension.
- MetaMask mobile app is available for iOS and Android.
- You can also use MetaMask on the web.

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Question 2

I’m a MetaMask Extension user on Chrome. Can I use the same wallet in MetaMask App on mobile?

Accepted Answer

You can use the same MetaMask wallet on both MetaMask Extension and MetaMask App. Just download the MetaMask App on your mobile device, and import your existing wallet using your Secret Recovery Phrase.

Note: importing an existing wallet into a new installation of the MetaMask Extension and/or MetaMask App is one of the only times you’ll ever need to input your Secret Recovery Phrase. If any application or extension unexpectedly asks you for your Secret Recovery Phrase, make sure you’re in the right place.

Question 3

Do I need cryptocurrency to use MetaMask?

Accepted Answer

No, you do not need cryptocurrency to use MetaMask wallet. You can accept signature requests from sites without any value in your account. Having cryptocurrencies in your MetaMask wallet – such as ETH, ERC-20, ERC-721, or ERC-1155 tokens – will allow you to invest, trade, play games, own unique digital items (NFT collectibles), and much more.

Question 4

How do I add crypto to Metamask? How do I get funds (digital currency) into MetaMask?

Accepted Answer

You can easily buy tokens directly within MetaMask by clicking Buy. Different networks and payment methods will be available depending on your region.

You can also request crypto from a friend by sending them a payment request, showing your QR code in person, or by sharing your public address.

Question 5

How do I transfer my existing ETH and tokens to MetaMask? How do I send ETH and tokens?

Accepted Answer

You can send ETH and tokens from another wallet to a new MetaMask account. Just copy your new MetaMask public address and go to your existing wallet, or exchange to send funds to your new wallet address.

You can find your MetaMask address under account name. It starts with 0x and consists of 40 alphanumeric characters, for example: 0x12r45...6HJ9.

Question 6

How do I send ETH and tokens?

Accepted Answer

On MetaMask Extension, click the Send button on your MetaMask wallet homepage.

On MetaMask App, tap the center menu button, which has two arrows in opposite directions and is located on the bottom of your homepage screen. Then, tap Send.

Question 7

How do I sell my crypto? How do I transfer funds from Metamask to my bank account?

Accepted Answer

MetaMask Portfolio’s Sell feature allows you to easily cash out your crypto assets to fiat currency – e.g. USD, EUR, GBP. You can sell crypto for cash directly to your destination of choice where available, like your bank account or PayPal. Learn more about how to sell crypto for cash with Metamask.

Combined with the Buy feature, MetaMask’s Sell feature enables you to have an easy, secure, and self-sufficient crypto experience – with fewer intermediaries and faster cash to fiat to cash conversions.

Question 8

How do I find my Metamask wallet address?

Accepted Answer

You can find your MetaMask wallet address under Account Name, in the format 0x12r45...6HJ9. Find out more about how to locate and copy your wallet address.

Question 9

Which coins and tokens does MetaMask support?

Accepted Answer

MetaMask wallet supports ETH, any ETH-based tokens – such as ERC-20, ERC-721, ERC-1155 and more. You may need to manually import some tokens to see them within MetaMask. Some of the ERC-20 tokens MetaMask supports include: Ether (ETH), USD Coin (USDC), Tether (USDT), Polygon MATIC (MATIC), Chainlink (LINK), Maker (MKR), Uniswap (UNI). Please see here for the tokens MetaMask supports.

Question 10

Is Metamask ERC-20 compatible?

Accepted Answer

Yes, Metamask is compatible with ETH and any ETH-based token including ERC-20, ERC-721, ERC-1155 and more.

Question 11

Does MetaMask support NFTs?

Accepted Answer

Yes, MetaMask supports NFTs on MetaMask App for mobile and on MetaMask Portfolio on the web. There is an NFTs tab on the home screen of your mobile wallet.

Question 12

Can I exchange my tokens?

Accepted Answer

Yes! Use our Swaps feature to swap tokens inside MetaMask.

Question 13

Can I use a hardware wallet with MetaMask?

Accepted Answer

Yes. MetaMask supports hardware wallet integrations. On MetaMask Extension, we support Trezor, Ledger, Lattice, Keystone, NGRAVE ZERO and AirGap Vault. On MetaMask App, we support Keystone, Ledger and NGRAVE ZERO.

Question 14

What is my public wallet address?

Accepted Answer

An Ethereum address is a unique identifier that serves as a virtual location for your Ether and other tokens; think of it like your bank account number. See our article on Ethereum address for more information.

Question 15

How to deposit, receive, or send funds and tokens?

Accepted Answer

On MetaMask App, tap the Send button on the homepage, or tap Receive to show your QR code, copy your address, or request payment.

On Extension, you can also send by clicking the Send button. To receive funds, copy your public address and paste it into the platform you’re sending from, or share it with the sender.

Question 16

How do I Swap tokens on MetaMask?

Accepted Answer

It’s as easy as hitting the Swap button, on Extension or Mobile App. Here’s a quick demo to help you get started: https://youtu.be/zeu-a-W2qJQundefined

Question 17

Why did my Swap fail?

Accepted Answer

A Swap may fail for various reasons, although MetaMask Swaps failure rate is low. The most common reason is when a transaction runs out of gas. The ‘out of gas’ error occurs when all the gas that was allocated for the transaction is consumed before the Swap could complete. To prevent an 'out of gas' transaction failure, we recommend using the default Network Fee amount that is provided by MetaMask. When a Swap fails, some of the gas fees may be consumed by the network, but the asset you wished to swap from will remain in your MetaMask wallet.

If a Swap fails, your funds will always be safe in your wallet. If your Swap fails more than once, please contact Support so we can investigate the underlying cause.

Question 18

Why can’t I find a token on MetaMask Swaps?

Accepted Answer

MetaMask Swaps automatically aggregate available liquidity from leading Decentralized Exchanges (DEXs) and Professional Market Makers. If you can't find a token, it likely lacks a sufficient amount of liquidity.

Question 19

What is slippage?

Accepted Answer

Slippage refers to the difference between the expected price of a trade and the price at which the trade is executed. Slippage is most prevalent with larger orders, and during periods of higher volatility. Check out the Xtreamly Slippage Predictor, a MetaMask Snap, for slippage insights and predictions, as well as volatility info.

Question 20

Why do I need to approve a token before swapping?

Accepted Answer

ERC-20 tokens are deployed with functionality that allows other smart contracts to move tokens. By approving the smart contracts, it now has permission to execute the peer to peer swapping behavior on your behalf. The Spend Limit permission is the total amount of tokens that are able to move when using MetaMask Swaps. By default, we set the allowance to a high value, so you don't have to approve your tokens every time you want to Swap, but you can always configure a lower amount using a Custom Spend Limit.

Question 21

Does MetaMask charge a fee on Swaps?

Accepted Answer

A service fee of 0.875% is automatically factored into each quote to support ongoing development to make MetaMask even better.

Question 22

How do I keep my wallet safe?

Accepted Answer

Backup your Secret Recovery Phrase

MetaMask requires that you store your Secret Recovery Phrase in a safe place. It is the only way to recover your funds should your device crash or your browser reset. We recommend you to write it down and store it safely in a place where only you have access. Note: if you lose your Secret Recovery Phrase, MetaMask can’t help you recover your wallet. Never give you Secret Recovery Phrase or your private key(s) to anyone or any site, unless you want them to have full control over your funds.

Use MetaMask on a personal device

MetaMask stores the Secret Recovery Phrase, passwords, and private keys in an encrypted format locally on the device where it's installed.

Learn more about keeping your wallet safe in our support article.

Question 23

How do I import my wallet into MetaMask?

Accepted Answer

You can import your wallet into MetaMask with your wallet’s Secret Recovery Phrase. MetaMask can only load one Secret Recovery Phrase at a time. If you already have a wallet, select the Import Secret Recovery Phrase option when you set up your wallet.

Question 24

How do I import an account in MetaMask?

Accepted Answer

You can add an additional “loose” account to MetaMask using a private key or JSON file. Note: your Secret Recovery Phrase will not recover any loose accounts. In order to recover all your accounts: make sure you securely store both your Secret Recovery Phrase, and private keys – for accounts not derived from your Secret Recovery Phrase.

Question 25

Lost my password: How do I restore my wallet?

Accepted Answer

If you cannot remember your password, you must restore your account using your Secret Recovery Phrase and create a new password. See our article on resetting your password for more information.

Question 26

Lost my Secret Recovery Phrase: Can I restore my wallet?

Accepted Answer

The Secret Recovery Phrase is the last resort when it comes to recovering an account. There are ways to try to find and restore the Secret Recovery Phrase on a computer. These methods require access to the computer that you have installed MetaMask on, or a backup of the computer. Learn more by reading our support article on Secret Recovery Phrases.

Question 27

Account privacy

Accepted Answer

When using MetaMask with sites

MetaMask keeps your wallet data private unless you authorize permission to share your account address. You will see a MetaMask confirmation when websites request access to view your account address.

When using MetaMask for transactions

Transactions made using MetaMask are registered on Ethereum blockchain and are publicly available. If someone knows your account address, they can see the transaction is made by you because accounts on the Ethereum network are pseudonymous.

Question 28

Secret Recovery Phrase backup

Accepted Answer

MetaMask requires that you store your Secret Recovery Phrase in a safe place. It is the only way to recover your funds should your device crash or your browser reset. We recommend you write it down. The most common method is to write your 12-word phrase on a piece of paper, and store it safely in a place where only you have access.

Note: if you lose your Secret Recovery Phrase, MetaMask can’t help you recover your wallet. Never give your Secret Recovery Phrase or your private key(s) to anyone or any site, unless you want them to have full control over your funds. Learn more about Secret Recovery Phrases in our support section.

Question 29

Use MetaMask on a personal device

Accepted Answer

MetaMask stores the Secret Recovery Phrase, passwords, and private keys in an encrypted format locally on the device where it's installed.

Question 30

Why did my MetaMask app crash?

Accepted Answer

Please ensure you are using the latest version of MetaMask. If the issue persists, contact MetaMask Support with details so that we can investigate ASAP.

Question 31

Why hasn't my balance updated?

Accepted Answer

This is typically caused by a bad network connection. We recommend trying a different network.

Question 32

Why don’t I see my tokens?

Accepted Answer

You may need to add your custom token to MetaMask in order to see it.

Question 33

I can’t find the answer to my question. How do I contact Support?

Accepted Answer

Get in contact with our Customer Support team 24/7 by clicking on the Start a Conversation button on the Support page.

Question 34

I found a bug, what do I do?

Accepted Answer

Please get in touch with Support by clicking the Start a Conversation button on the Support page. Or submit a bug report on the MetaMask Github.

Question 35

How do I give feedback to the development team?

Accepted Answer

For MetaMask App, please open a Github issue here. For MetaMask Extension, please open a Github issue here.

Question 36

I am unable to connect to a site. What should I do?

Accepted Answer

We recommend reaching out to the site in question first. If they are unable to assist you, click the Start a Conversation button on our Support page, to find out if we can help.

Question 37

How do I update to the latest version of MetaMask?

Accepted Answer

MetaMask Extension updates automatically whenever you lock and unlock the app. MetaMask App may update automatically, but this depends on your device settings. Learn more about how to update MetaMask.

Question 38

Where can I go if I have more questions?

Accepted Answer

undefinedMetaMask Support Help Center has a huge range of articles on different topics. You can also learn more about the Ethereum network at Ethereum.org. If you still need assistance, contact MetaMask Support.

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