Frequently Asked Questions

Answers to commonly asked questions

Getting started

How do I install MetaMask?
I’m a MetaMask extension user, how do I use the same wallet in MetaMask mobile app?
Do I need cryptocurrency to use MetaMask?
How do I get funds (digital currency) in MetaMask?
How do I transfer my existing ETH and tokens to MetaMask?
How do I send ETH and tokens?

Manage my digital assets

Which tokens does MetaMask support?
Does MetaMask mobile support Collectibles?
Can I exchange my tokens
Can I use a hardware wallet with MetaMask?

Payments

What is my public address?
How to deposit / receive / send?

Security

How do I keep my wallet safe?
How do I import my wallet in MetaMask?
How do I import an account in MetaMask?
Lost my password: How do I restore my wallet?
Lost my seed phrase: Can I restore my wallet?
Privacy of my accounts

Troubleshooting: Support FAQs

Why did my MetaMask app crash?
Why hasn't my balance updated?
Why don’t I see my tokens?
Questions not answered - How do I contact support?
I found a bug, what do I do?
How do I give feedback to the developer team?
Unable to connect with a site
Updating to latest version

Additional Support & Content

Where can I go if I have more questions?